Q What’s your factory advantage than other competitor ?
A Stable material supplier and enough stock material in warehouse. The stable material supplier make sure the quality consistence enough material make sure customer order delivery on time as agreed. more than 10 years experience on kitchen cabinet industry experienced workers, the management stuff all have more than 5 years experience on this industry laboratory to control the material quality standard. On site quality control team in each workshop Continous training for different quality standard, customer complaints and new workers training.
Q How long is the warranty time ?
A The warranty time is one year. If customer received the inferior parts and send us the pictures. We will make free replacement immediately and send it via sea delivery.
Q How is the production lead-time and payment term?
A The production lead-time is 60 days for initial order and 30-45days for repeat order Our payment term is 1. 30% T/T wire after Sales contract approval and 70% balance wire after copy of shipping documents. 2. 100% L/C at sight.
Q How do you control the quality of production ? How to keep the goods consistence for each shipment ?
A We have quality control department and the manager is our vice-president , each workshop has on site Q/C to check the product quality full time for each order. each shipment has the recorder sample and information of color, door profile, construction for next shipment comparision to meet the consistence.
Q How is production process constructed ?
A
1. stock material warehouse
2. wood preparation workshop
3. door front manufacturing workshop
4. cabinet carcass manufacturing workshop
5. painting stain workshop 6:package workshop.
Q Do you sell cabinets to your domestic market?
A All of our cabinets are exported to foreign markets now that US & Canada are our main markets.
Q What's the wood material you're using?
A
We have big material inventory of Oak, Maple, Birch, Beech, Rubberwood and Bamboo. We can also work on PVC, Melamine and HPL orders for our customers.
Q What's the minimum quantity from your side?
A As a manufacturer, Our minimum quantity is one full container of 40HQ.
Q How many kinds of products do you have?
A We have more than 1000 kind of furniture, including home furniture, hotel furniture, office furniture etc.
Q What is your Delivery time?
A Our production process needs 30-35days, depends on the products.
